The Week in Imaging » 2012

There’s still six weeks left to get your 2012 Elite Dealer nomination forms in. Check out the left side of the newsletter for details on where to go to find the nomination forms. Again, I’m trying to keep this simple, but when filling out the form be sure and provide me with

Copier Dealership’s Use of Tablet Technology Saves the Day

Friday, July 27, 2012

Scott Cullen

(Art Post’s note: Rick Backus is a genuine genius when it comes to implementing time-saving solutions for copier and managed print dealers. We’re also proud to have Rick (Cyberon Dealer Services) as a member and sponsor of the Print4Pay Hotel forums, many times Rick has

MaxxVault: The Little Document Management Company that Could

Thursday, July 26, 2012

Scott Cullen

Resellers looking for a document management solution have plenty of options. Since 2010 there’s been another option worth considering from MaxxVault LLC, a company that provides electronic document management solutions for small, medium, and large companies in various vertical

What’s Hot & What’s Not?

Thursday, July 26, 2012

Scott Cullen

This week we ask Erik Crane, president of Copy Products, Inc. in Springfield, MO, what’s hot and what’s not in his market of late. What’s hot? Crane: Toshiba mid range color 25-45-ppm units are hot for us now! Great products and priced to sell with margin. What’s not? Crane:

Making Sense from Your Sales Training Dollars

Wednesday, July 25, 2012

Scott Cullen

Sales organizations, almost universally, believe that sales training is a critical lever in driving sales performance and yet so few organizations have devised an effective training continuum. Logic would indicate that if you 1) believe that something is critical to your success

Sharp Tells Dealers May the Irresistible Force Be With You

Wednesday, July 25, 2012

Scott Cullen

This story doesn’t take place in a galaxy far, far away, but in Dallas at the Sharp annual dealer meeting, July 15-18. When you’re #2 or wherever you are on the pie chart, you need to try harder and Sharp is doing exactly that as the company and new Sharp President Doug Albregts

What’s Hot & What’s Not?

Friday, July 20, 2012

Scott Cullen

This new department randomly asks a dealer what products and solutions are currently hot for them and what’s not. Here’s what Rick Bastinelli, president of Centric Business Systems in Owings Mills, MD, has to say on the topic. What’s hot? Bastinelli: The Ricoh

Between the Lines: Dallas, Supply Maintenance Agreements, and MPS Pricing Insanity

Friday, July 20, 2012

Scott Cullen

I started this week off in Dallas at the Sharp dealer meeting. I’ll report on that meeting in next week’s issue. For now the big news coming out of Dallas was the introduction of Sharp’s new production devices, an enhanced emphasis on the Pro AV space with its AQUOS Board

Art Post Turns the Interview Tables

Thursday, July 19, 2012

Art Post

I thought this would be a great interview for everyone. Scott Cullen has followed the copier industry since 1986 and has interviewed the who’s who of industry professionals throughout the years. He’s a stand-up guy and I’ve always enjoyed reading his articles. I thought it was

Would Additional Cash Help Your Business?

Wednesday, July 18, 2012

Scott Cullen

Many business owners overlook the cash that is sitting idle within the business. Too many of us have cash tied up in excess parts inventory. Properly managing your parts inventory can have a dramatic effect on cash flow, rescheduled call rates, and ultimately affect the level