Solutions & Services Directory

The Week in Imaging’s Solutions & Services Directory is an online resource for independent dealers and resellers featuring capsule descriptions of solutions and services providers for the imaging and office technology industry. Information contained in the directory is updated as necessary along with additions to and deletions from the directory.

Attention solutions and services providers: There is no charge to be included in the directory (A modest charge applies to include your logo) and we appreciate your assistance with additions, updates and corrections to your information as well category placement within the directory. Note that descriptions of your solutions and/or services are meant to be informational. Please contact Scott Cullen, scott@theweekinimaging.com or (609) 406-1424 for questions, comments, corrections, and changes.

ACCOUNTING, COST RECOVERY & SECURITY SOLUTIONS
		Access Control Devices, Inc. (ACDI) Little Rock, AR 72206 www.acd-inc.com (800) 990-2234ACDI is a manufacturer of copy and print control devices. Its devices are designed to count, control, limit, charge, and report usage from virtually all copiers and printers. ACDI devices are used to empower educational, commercial, and professional offices with the need to control print and copy costs.
		Equitrac Corp. Plantation, FL 33324 www.equitrac.com (954) 888-7800Equitrac is a provider of solutions to authorize, authenticate, and account for use of MFPs, copiers, faxes, and scanners. The company’s solutions help recover costs, reduce waste, and promote security. Available as either device-embedded or terminal-based solutions, Equitrac Office supports multiple print workflows, database types, operating systems, and user identification methods.
		FMAudit Jefferson City, MO 65101 www.fmaudit.com (573) 632-2461FMAudit develops and deploys print management assessment software solutions. Since 2004, the company has grown to more than 800 dealer clients with over 2.3 million devices under management. Its assessment solution offers assessment, data analysis, TCO proposal generation, consumable level monitoring, automated meter collection and service alert filtering.
		ITC Systems St. Louis, MO 63043 www.itcsystems.com (800) 650-7772 (314) 872-7772ITC Systems is an international company specializing in tracking and cost recovery solutions for copy, print, and fax. Since 1989, the company has developed and implemented coin-ops, card-based management systems, and accounting solutions for business machines.
		MXI Security Santa Ana, CA 92705-4932 www.mxisecurity.com (888) 440-0400 (714) 258-3000MXI Security, a division of Memory Experts International, Inc., provides managed portable security solutions designed to meet the highest security and privacy standards of customers. The company’s solutions combine biometric user authentication, digital identity and data encryption to securely protect, print, and scan data.
		nQueue Billback Tempe, AZ 85284 www.nqueue.com (800) 299-5933nQueue Billback is a provider of software-based information accountability, expense management, and cost recovery solutions. The company has successfully sold its solutions to more than 30% of the top 250 law firms in the United States and five of the top 10 globally. It assists law firms through enhancing the automation and processing of operational and administrative expenses.
		Pcounter San Francisco, CA 94114 www.pcounter.com (415) 701-9222Pcounter print and copy management software works specifically with Sharp OSA-enabled MFPs to provide walkup usage accounting, authentication services, and pull printing. Pcounter integrates pop-up billing, print quotas, various payment options, and reporting into a print management package that meets the needs of a wide range of vertical markets.
		Pharos Systems International Fairport, NY 14450 www.pharos.com (888) 864-7768 (585) 360-1010Pharos Systems provides higher education institutions and libraries with print asset management and cost-recovery solutions that promote sustainable and efficient printing environments. Its products help customers track, measure, and control their printers, copiers, and MFPs to reduce waste, decrease operating costs, and enhance services to users.
		Print Audit Calgary, Alberta Canada www.printaudit.com (877) 412-8348Print Audit provides businesses with print management software solutions. Its flagship software, Print Audit 6, allows companies to analyze, reduce, and recover their printing, copying, scanning, and faxing costs. Its latest introduction, Print Audit Premier, is a new subscription plan that gives dealers access to all of Print Audit’s products for one low monthly fee.
		PrintFleet Inc. Kingston, ON Canada K7K 2X5 www.printfleet.com (866) 382-8320 (613) 549-3221PrintFleet is an independent software vendor that specializes in the development of print management software, training, business development, and support programs for dealers and distributors in the imaging industry. Worldwide, PrintFleet’s software manages more than 2.5 billion pages per month. The company offers data collection, data integrity, and backend support within its family of print management software, ranging from simple rapid assessment to advanced independently hosted print management.
		PrintMIB Roswell, GA 30076 www.printmib.com (866) 722-6642PrintMIB is a provider of data collection solutions that retrieve data from printers, digital copiers, and MFPs. The company’s offerings target managed print services environments, and its collection system is based on the use of either a USB key or server-based database.
		RF Ideas Arlington Heights, IL 60004 www.rfideas.com (866) 439-4884RF Ideas designs, develops, and manufactures pcProx and AIR ID proximity and contactless reader solutions that expand the use of building ID cards for access and identification. For MFPs, the devices blend the needs for security and convenience by using the existing employee ID badge as authentication and to eliminate the need to type or key entry.
		Sepialine Argos San Francisco, CA 94105 www.sepialine.com (800) 404-9558 (415) 986-4900Sepialine provides products and services that capture, analyze, and report business expenses, including print, copy, fax, phone, and more across multiple platforms, devices, and sources. Its Argos Cost Recovery System is used by corporate and service professionals, including graphics, advertising, legal, architecture, engineering, and reprographic companies around the world.
		Technesis Los Altos, CA 94022 www.technesis.com (877) 832-4637 (650) 691-4700Established in 1999, Technesis is a developer of solutions for tracking and cost recovery of prints, copies, faxes, and scans. The company’s offerings are used to provide print assessments, rules-based printing, and cost accounting for printers, copiers, MFPs, and wide format printers. It currently supports embedded solutions for Canon, HP, KIP, Oce, Ricoh, and Xerox devices.
DOCUMENT MANAGEMENT, DATA & IMAGE CAPTURE SOLUTIONS
		A2iA New York, NY 10018 www.a2ia.com (917) 237-0390A2iA provides handwriting recognition, Intelligent Word Recognition (IWR), and Intelligent Character Recognition (ICR) technologies as well as products for the payment, mail, document, and forms processing markets. The company’s technology is available in six languages and supports 23 country-specific versions. It is used to reduce data-entry costs and enhance automated workflows.
		ABBYY Milpitas, CA 95035 www.abbyy.com (408) 457-9777ABBYY produces document recognition, data and image capture, and linguistic software. Its products are used to unlock information from paper-based documents and images, automatically retrieve data, and process and store information.
		Artsyl Technologies Thornhill, Ontario Canada L4J 9B2 www.artsyltech.com (905) 326-0676Artsyl Technologies offers a full range of document capture solutions that focus on reducing the cost of processing forms. In addition, it features software based on the storage, search, and retrieval of documents for customer service and regulatory compliance. The company sells its products through a network of VARs that specialize in applications such as invoice processing, healthcare, logistics, and state and local government.
		Bull Valley Software Crystal Lake, IL 60014 www.bullvalleysoftware.com (815) 788-1888Founded in 1983, Bull Valley Software develops and sells image capture, document management, content management, workflow management, and ITIL compliance management software. The company also has a professional services department which provides custom solutions.
		ColumbiaSoft Portland, OR 97224 www.documentlocator.com (800) 298-1172ColumbiaSoft is a provider of enterprise content management solutions. Using its software, users can capture, manage, and share paper and electronic documents, e-mail, and faxes, and meet higher standards of compliance.
		DataBank IMX, LLC King of Prussia, PA 19406 www.databankimx.com (214) 483-1266Databank is a premier national full service provider of Imaging and Information Solutions. With production centers throughout the United States, we deliver services, technologies, tools & methods to capture, manage, store, preserve and deliver information.
		DocuLex Winter Haven, FL 33881 www.doculex.com (863) 297-3691Incorporated in 1996, DocuLex specializes in developing enterprise document management and content management solutions. Its offerings provide network-enabled capture and image processing on MFPs, scanners, fax, and wide format devices, as well as document and content management applications. Its principal product is Archive Studio.
		DocuWare Newburgh, NY 12550 www.docuware.com (888) 565-5907Founded in 1988, DocuWare is an international provider of document management solutions that improve customer service and worker productivity through the automation of daily processes and the use of document management software. It has over 400 authorized software partners worldwide, and its software is available in 15 languages.
		Drivve Atlanta, GA 3012 www.drivve.com (888) 437-4883Drivve is a developer of image capture, document management, and workflow applications that optimize business processes by giving clients control of their information. The company builds solutions that harness advancing technologies while enhancing the overall user experience.
		FabSoft Cedar Grove, NJ 07009 www.fabsoft.com (973) 767-2100Established in 1992, FabSoft is a developer of document automation solutions that manage the capture and distribution of documents. Its principal product is Reform, which allows users to capture scanned images, print streams, or user data from any operating system, application, or device. This data can then be intelligently distributed to printers, fax, e-mail, or e-mail systems.
		KnowledgeLake St. Louis, MO 63141 www.knowledgelake.com (314) 898-0500KnowledgeLake develops document imaging, document capture, and workflow products and solutions for Microsoft SharePoint. The company’s suite of products extend SharePoint into a comprehensive ECM solution that enables businesses to reduce shipping costs, streamline operations, and achieve regulatory compliance using familiar Microsoft products that most businesses already own and use.
		Leafdoc Ltd. London, England BR1 1LT www.leafdoc.com +44 1344 467 472Leafdoc offers a fully online, world-class document processing service: taking scanned images, its services will ‘read’ the text and return to the user a PDF that is computer searchable. Because Leafdoc’s services are entirely cloud-based there’s no requirement for customers to install software, negotiate complex license agreements or get ‘locked in’ to the company’s services. Services are available via e-mail (for occasional, ad hoc use) as well as FTP and Web services (SOAP) for companies needing a more complex or integrated approach. Over and above the online service, Leafdoc offer consultancy and project assistance for companies seeking to deploy or improve an existing capture platform. Being product-agnostic means they can help companies select the right solution for them rather than supply the best their vendor makes available to them.
		MaxxVault LLC Islandia, NY 11749 www.MaxxVault.com (516) 880-6800KnowledgeLake develops document imaging, document capture, and workflow products and solutions for Microsoft SharePoint. The company’s suite of products extend SharePoint into a comprehensive ECM solution that enables businesses to reduce shipping costs, streamline operations, and achieve regulatory compliance using familiar Microsoft products that most businesses already own and use.
		Notable Solutions, Inc. Rockville, MD 20850 www.nsius.com (240) 683-8400Notable Solutions (NSi) is a provider of distributed content capture and business automation solutions. Its flagship product, AutoStore, lets users automate their business processes by capturing paper and electronic documents from a variety of sources, processing them into usable information and storing that information into business applications and databases for retrieval and distribution.
		Nuance Burlington, MA 01803 www.nuance.com (781) 565-5000Nuance, the developer of SimplifyScan, is a provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications, and services transform the way people interact with information and how they create, share, and use documents. Nuance’s imaging solutions automate a range of document processes with the goal of increasing productivity, saving time, and reducing costs. Nuance eCopy is a document imaging solution that integrates paper-bound information into existing business processes and applications. Product offerings include eCopy ShareScan and eCopy PaperWorks, which are used in conjunction with MFPs and scanners to incorporate paper documents into electronic workflows.
		Omtool Andover, MA 01810 www.omtool.com (800) 886-7845Omtool is a provider of document capture and handling solutions that simplify the integration of paper electronic documents into enterprise information management systems. Its flagship product, AccuRoute, streamlines the capture, conversion, communication, and archiving of paper and electronic documents, enabling fast, secure, and simultaneous distribution to multiple destinations in multiple formats. Available at any network-enabled scan device or from a user’s desktop computer, AccuRoute allows for efficient workflows while reducing costs, complexity, and risk.
		ScanPoint Barrington, NJ 03825 www.scanpointusa.com (800) 243-9794ScanPoint offers automation solutions that help businesses capture and index documents. Products include uniConnect, which allows users to image-enable virtually any Windows application; Virtual Twain, which allows a copier to function as a virtual scanner connected to every workstation in an office as well as applying image cleanup options rarely found on digital copiers; and EasyFile, a suite of applications that form a document management system.
		Square 9 Softworks New Haven, CT 06510 www.square-9.com (203) 789-0889Square 9 Softworks is a developer of business-centric content management software. Sold through office equipment dealers, the company’s offerings serve businesses of all sizes and include workgroup and enterprise versions. Square 9 Softworks principal product is the SmartSearch Content Management Suite.
COLOR MANAGEMENT SOLUTIONS
		X-Rite Grand Rapids, MI 49512 www.xrite.com (800) 248-9748 (616) 803-2100X-Rite develops, manufactures, markets, and supports color management solutions through measurement systems, software, color standards, and services.
DOCUMENT & CONTENT MANAGEMENT SOLUTIONS
		Artsyl Technologies Thornhill, Ontario Canada L4J 9B2 www.artsyltech.com (905) 326-0676Artsyl Technologies offers a full range of document capture solutions that focus on reducing the cost of processing forms. In addition, it features software based on the storage, search, and retrieval of documents for customer service and regulatory compliance. The company sells its products through a network of VARs that specialize in applications such as invoice processing, healthcare, logistics, and state and local government.
		Bull Valley Software, Inc. Crystal Lake, IL 60014 www.bullvalleysoftware.com (815) 788-1888Founded in 1983, Bull Valley Software develops and sells image capture, document management, content management, workflow management, and ITIL compliance management software. The company also has a professional services department which provides custom solutions.
		ColumbiaSoft Portland, OR 97224 www.documentlocator.com (800) 298-1172ColumbiaSoft is a provider of enterprise content management solutions. Using its software, users can capture, manage, and share paper and electronic documents, e-mail, and faxes, and meet higher standards of compliance.
		Computhink Lombard, IL 60148 www.computhink.com (800) 988-4465Established in 1994, Computhink is an international provider of document and content management solutions. Its offerings focus on secure information sharing and compliance for small to medium-size organizations.
		DataBank IMX, LLC King of Prussia, PA 19406 www.databankimx.com (214) 483-1266Databank is a premier national full service provider of Imaging and Information Solutions. With production centers throughout the United States, we deliver services, technologies, tools & methods to capture, manage, store, preserve and deliver information.
		docSTAR Schenectady, NY 12308 www.docstar.com (888) 362-7827Established in 1996, docSTAR’s document management products are sold through MFP dealers and value-added resellers. More than 6,000 companies have chosen docSTAR’s comprehensive document management solution. The company’s product offerings include Eclipse and docSTAR 3ten.
		DocuLex Winter Haven, FL 33881 www.doculex.com (863) 297-3691Incorporated in 1996, DocuLex specializes in developing enterprise document management and content management solutions. Its offerings provide network-enabled capture and image processing on MFPs, scanners, fax, and wide format devices, as well as document and content management applications. Its principal product is Archive Studio.
		DocuWare Newburgh, NY 12550 www.docuware.com (888) 565-5907 (845) 563-9045Founded in 1988, DocuWare is an international provider of document management solutions that improve customer service and worker productivity through the automation of daily processes and the use of document management software. It has over 400 authorized software partners worldwide, and its software is available in 15 languages.
		Drivve Atlanta, GA 30312 www.drivve.com (888) 437-4883Drivve is a developer of image capture, document management, and workflow applications that optimize business processes by giving clients control of their information. The company builds solutions that harness advancing technologies while enhancing the overall user experience.
		eCopy, Inc. Nashua, NH 03062 www.ecopy.com (603) 324-8500Based in Nashua, NH, eCopy is a provider of document imaging solutions that integrate paper-bound information into existing business processes and applications. Its product offerings include eCopy ShareScan and eCopy PaperWorks, which are used in conjunction with MFPs and scanners to incorporate paper documents into electronic workflows. The company was recently acquired by Nuance.
		Hershey Systems, Inc. Santa Fe Springs, CA 90670 www.hershey.com (562) 483-6900Focused in the document management industry since 1983, Hershey Systems has leveraged its experience as a VAR and integrator to develop integrated solutions, including entry-level products and its hosted solution, Service Platform.
		Hyland Software (OnBase) Westlake, OH 44145 www.onbase.com (888) 495-2638 (440) 788-5000Established in 1991, Hyland Software provides organizations with the tools and vertical expertise to become a paperless operation. Developer of OnBASE enterprise content management suit, Hyland is focused on integrated document management, business process automation, and records management.
		InfoDynamics Indianapolis, IN 46240 www.infod.com (888) 446-8228InfoDynamics is a software application development company that offers a suite of document management products that integrate with Sharp MFPs. The scalable product suite is aimed at SMB to enterprise-sized businesses. Products range from simple scanning and indexing at the MFP to full integrations with accounting systems such as QuickBooks and Microsoft Dynamics GP.
		KnowledgeLake St. Louis, MO 63141 www.knowledgelake.com (314) 898-0500KnowledgeLake develops document imaging, document capture, and workflow products and solutions for Microsoft SharePoint. The company’s suite of products extend SharePoint into a comprehensive ECM solution that enables businesses to reduce shipping costs, streamline operations, and achieve regulatory compliance using familiar Microsoft products that most businesses already own and use.
		Laserfiche Long Beach, CA 90807 www.laserfiche.com (800) 985-8533Founded in 1987, Laserfiche is a provider of enterprise content management solutions. Over 27,000 organizations worldwide use its products, which include government agencies and Fortune 1000 companies. Its solutions allow users to have central control over information infrastructure, including standards, security, and auditing.
		Marco Jacksonville, FL 32224 www.marco.com (800) 874-5274 (904) 642-9330Marco helps organizations manage their information by applying network expertise to voice, data, video, and print solutions. The company provides copy/print/multifunction solutions and print management and document management solutions. It is also a developing partner for Laserfiche and Alchemy document management software.
		Open Text Waterloo, Ontario Canada N2L 0A1 www.opentext.com/fax (800) 499-6544Open Text provides enterprise content management solutions that bring together people, processes, and information. The company’s fax and document distribution (formerly Captaris and Castelle) applications, including RightFax and FaxPress, help organizations securely manage fax document delivery and allow users to capture, store, manage, and archive their documents.
		Speedy Solutions Huntington, NY 11743 www.speedyscan.biz (866) 369-8479Speedy Organizer document management software operates with all makes and models of scanners, copiers, and MFPs either via a network, on a client server, or directly attached to a PC.
		Square 9 Softworks New Haven, CT 06510 www.square-9.com (203) 789-0889Square 9 Softworks is a developer of business-centric content management software. Sold through office equipment dealers, the company’s offerings serve businesses of all sizes and include workgroup and enterprise versions. Square 9 Softworks principal product is the SmartSearch Content Management Suite.
		The Network Place New York, NY 10018 www.thenetworkplace.com (212) 302-5305The Network Place is dedicated to improving effectiveness and efficiency in daily document management. DocPlace Enterprise Document Management is a software solution that provides access to a complete set of document and file management tools, including document check-in, check-out, version control, workflow, and document retention and classification. It can be accessed via any Web browser.
		Westbrook Technologies, Inc. Branford, CT 06405 www.westbrooktech.com (203) 483-6666Founded in 1990, Westbrook Technologies is a developer of enterprise document management solutions that provide lifecycle management for paper and electronic documents. These solutions offer capture, indexing, archiving, Web-based retrieval, and automated purging. The company’s principal software suite is Fortis.
		Xythos Software San Francisco, CA 94133 www.xythos.com (415) 248-3800A subsidiary of Blackboard Inc., Xythos Software is a provider of content management and collaboration software for the enterprise. The company’s online solutions are licensed to millions of users at commercial, education, and government organizations worldwide, and focus on managing and sharing content throughout its lifecycle.
E-COMMERCE SOLUTIONS
		ECi Fort Worth, TX 76177 www.ecisolutions.com (866) 374-3221Based in Fort Worth, Texas, ECi is a provider of industry-specific business management and e-commerce solutions. For more than 25 years, the company has offered management software designed to improve the efficiency and profitability of office equipment dealers. This includes everything from managing toner usage and tracking meter clicks to managing a service department. Through its Britannia, DDMS, La Crosse, and OMD software packages, the company offers fully-integrated management software and service automation solutions for dealers of every size and business model.
		Red Cheetah Austin, TX 78759 www.redcheetah.com (866) 878-9257 (512) 681-4600Red Cheetah is a provider of e-commerce solutions designed for office equipment and consumables dealers. Its main product offerings are its Savanna Suite, Outpost, and Home Range solutions.
FAX COMMUNICATION SOLUTIONS
		DPD International (Goldfax) Irvine, CA 92612 www.goldfax.com (714) 695-1000DPD International markets GoldFax, a fax server solution that is suitable for small businesses and can also perform well as an enterprise fax server for any Windows or OpenVMS network. GoldFax is fully scalable (supporting up to 96 fax lines per server), and can be used to automate fax communications by any organization, from small workgroups to enterprise corporate networks.
		emFAST Bridgewater, NJ 08807 www.emfast.com (866) 436-3278Established in 1990, emFAST is a provider of network fax communication software. The company’s FACSys fax messaging suite of products ranges from basic appliances to enterprise-class fax messaging. It is used by organizations to enhance the efficiency, security, and convenience of fax messaging for business communications.
		FaxCore Parker, CO 80138 www.faxcore.com (888) 905-4881FaxCore is a provider of fax server automation solutions for enterprise organizations. FaxCore2007 is built on Microsoft’s .NET 2.0 platform and features an intuitive IIS Web interface. The company is a strategic partner with Dialogic and supports their analog, digital, and FoIP solutions.
		Open Text Waterloo, Ontario Canada N2L 0A1 www.opentext.com/fax (800) 499-6544Open Text provides enterprise content management solutions that bring together people, processes, and information. The company’s fax and document distribution (formerly Captaris and Castelle) applications, including RightFax and FaxPress help organizations securely manage fax document delivery and allow users to capture, store, manage, and archive their documents.
		Sagemcom Montreal, Quebec Canada H4A 3S5 www.sagem-interstar.com (888) 766-1668 (514) 787-2100Sagem-Interstar is an international provider of advanced fax server solutions for IP networks. Its solutions leverage IP telephony and Unified Communications (UC) systems to enhance productivity and improve ROI.
FINISHING SOLUTIONS
		GBC Document Finishing Lincolnshire, IL 60069 www.gbc.com (800) 723-4000GBC, an ACCO Brands company, provides products that bind, laminate, and display information. Its Integrated Solutions Group manufactures high-speed, in-line automated punch equipment designed for integration with color and monochrome copiers and printers.
		Plockmatic International SE-121 26 Hägersten Sweden www.plockmatic.se +46 8 602 50 00Plockmatic International is a supplier of finishing solutions for the printing market. Its products are designed for online and offline/nearline applications. The company designs and manufactures integrated finishing equipment, including booklet makers, trimmers, square folds, and mail inserters.
FORMS PROCESSING SOLUTIONS
		Artsyl Technologies Thornhill, ON Canada L4J 9B2 www.artsyltech.com (905) 326-0676Artsyl Technologies develops a full range of document capture software which can help reduce the cost of processing forms as well as the storage, search, and retrieval of documents for customer service and regulatory compliance. Its SimpleCapture software works with network-enabled MPS, allowing users to securely capture documents from the MFPs control panel with the optional eCopy connector.
MANAGED PRINT SERVICES
		FMAudit Jefferson City, MO 65101 www.fmaudit.com (573) 632-2461FMAudit develops and deploys print management assessment software solutions. Since 2004, the company has grown to more than 800 dealer clients with over 2.3 million devices under management. Its assessment solution offers assessment, data analysis, TCO proposal generation, consumable level monitoring, automated meter collection and service alert filtering.
		LMI Solutions Phoenix, AZ 85043 www.lmisolutions.com (888) 215-1292LMI provides turnkey managed print solutions to more than 500 dealers. A provider of aftermarket consumables, the company now offers dealers LMI PageTrack Advantage, a combination of print management technology, consumables, and a fulfillment system designed to maximize dealer profits and meet the needs of end users.
		Photizo Group Midway, KY 40347 www.photizogroup.com (859) 846-9830A leading transformation firm, Photizo Group assists clients in transforming from a product-centric company to a services-centric company. Utilizing industry research, market intelligence, education and media, Photizo helps organizations to understand and build a successful services business. They have been the market’s main source for ongoing business intelligence about the rapidly growing opportunity of managed print services (MPS). The firm also offers proprietary studies and custom consulting.
		Print Audit Calgary, Alberta Canada www.printaudit.com (877) 412-8348Print Audit provides businesses with print management software solutions. Its flagship software, Print Audit 6, allows companies to analyze, reduce, and recover their printing, copying, scanning, and faxing costs.
		PrintFleet Kingston, ON Canada K7K 2X5 www.printfleet.com (866) 382-8320PrintFleet is an independent software vendor that specializes in the development of print management software, training, business development, and support programs for dealers and distributors in the imaging industry. Worldwide, PrintFleet’s software manages more than 2.5 billion pages per month. The company offers data collection, data integrity, and backend support within its family of print management software, ranging from simple rapid assessment to advanced independently hosted print management.
		PrintMIB Roswell, GA 30076 www.printmib.com (866) 722-6642PrintMIB is a provider of data collection solutions that retrieve data from printers, digital copiers, and MFPs. The company’s offerings target managed print services environments, and its collection system is based on the use of either a USB key or server-based database.
		Strategy Development Bryn Mawr, PA 19010 www.strategydevelopment.com (610) 527-3317Strategy Development supports change efforts with a highly experienced and qualified team of consultants. Clients have experienced accelerated growth in their core business; successfully launched new business segments; improved service delivery and contribution, and developed and implemented on a business plan that provides industry management. Knowledge transfer takes place in a variety of ways, including consulting engagements, mentoring, workshops, and eLearning.
PARTS & SUPPLIES
		The Bradshaw Group Richardson, TX 75081 www.thebradshawgroup.com (972) 644-7558Since 1990 The Bradshaw Group has provided parts and supplies for users of large and small laser printers along with refurbished printers. The company offers a large climate-controlled inventory of printers, parts and supplies and is the only distributor with direct InfoPrint, Océ, and HP relationships.
		Hytec Dealer Services, Inc. Orlando, FL 32811 www.hytecrepair.com (800) 883-1001Hytec offers circuit board repair for many brands of office imaging equipment, including Canon, EFI Fiery, HP, Konica Minolta, Kyocera, Lanier, Neopost, OCE, Ricoh, Savin, Sharp, Toshiba, and Xerox. In addition to specializing in circuit board repair, Hytec repairs staplers, print controllers, and fuser assemblies. Complementary offerings include hard drive sales, and hard drive sanitization and data destruction services.
		LMI Solutions Phoenix, AZ 85043 www.lmisolutions.com (888) 215-1292LMI provides turnkey managed print solutions to more than 500 dealers. A provider of aftermarket consumables, the company now offers dealers LMI PageTrack Advantage, a combination of print management technology, consumables, and a fulfillment system designed to maximize dealer profits and meet the needs of end users.
		Parts Now! Middleton, WI 53562 www.partsnow.com (800) 886-6688Parts Now! is a supplier of laser printer parts in North America and an authorized distributor of four OEMs. In addition to parts, Parts Now! supplies tools, technical support, training, and a turnkey managed print solution to help customers optimize laser printer performance.
		Supplies Newtwork St. Charles, MO 63304 www.suppliesnetwork.com (800) 886-6688Supplies Network is a privately-owned wholesaler of IT consumables. The company’s success is tied to the success of independent dealers who represent 99 percent of Supplies Network’s business. They offer a full line of IT supplies, equipment, and data storage media from 70 manufacturers. They also have a direct relationship with HP and carry supplies for an array of copier suppliers, including Copystar, Gestetner, Kyocera Mita, Lanier, Minolta, Royal Copystar, Savin, and Sharp. Supplies Network is also a leader in print management services, helping independent dealers lay the foundation for future business security and profitability. Its CARBON SiX is an all-inclusive “turn-key” program that allows dealers avoid costly up-front software or capital expenses. The program encompasses detailed step-by-step training, follow-up support, and ongoing consulting.
POWER CONTROL DEVICES
		ESP (Electronic Systems Protection) Zebulon, NC 27597 www.realpowerprotection.com (919) 269-6968ESP is a manufacturer of power protection technology for the office technology industry. For nearly 20 years, the company has manufactured patented power filtration and power protection technology. Its products are used by many of the world’s premier electronic equipment manufacturers and organizations.
PRINTER MANAGEMENT, VDP, SUBMISSION & CONVERSION SOLUTIONS
		American PrintWare (APWI) San Juan Capistrano, CA 92675 www.apwi.com (949) 488-2222APWI provides a broad range of software and solutions for the network and high-volume printing markets. Its product capabilities include print stream conversions and compatibility solutions.
		Apago Alpharetta, GA 30005 www.apagoinc.com (770) 619-1884Apago produces software solutions that focus on streamlining document management processes and workflows in print-on-demand, publishing, and rich media. The company has expertise in PDF, PostScript, and high-end formats such as TIFF/IT and Scitex NCT/NLW. It works closely with its retail and OEM customers to develop products and custom solutions.
		Barr Systems Gainesville, FL 32606 www.barrsystems.com (800) 227-7797 (352) 491-3100Barr Systems’ output management solutions provide queue management, document transformation, rules-based print delivery, secure printing, and cost recovery capabilities to organizations ranging from Fortune 1,000 corporations to small businesses. The company’s 30 years of host communications experience allows it to provide customers with enterprise connectivity and document management expertise.
		Business I.T. Systems Ltd. Chessington, Surrey United Kingdom, KT9 1EU www.bits.uk.com +44 (0) 20 3258 4020Formed in 1990, Business I.T. Systems Ltd. has developed a number of software solutions designed to bring productivity gains to digital and networked print environments. The company has expertise in MFP management and is the author of Callisto software. The Callisto Suite provides a range of modules designed to increase productivity while improving management and accountability. The company also provides an alternative for Sharp Accountant called Metis, which has been used by Sharp Europe and their customers since 2004.
		Meadows Publishing Solutions Schaumburg, IL 60173 www.meadowsps.com (888) 983-6746Founded in 1991, Meadows Publishing Solutions is a software development and consulting company that provides variable data printing and data publishing solutions. Its DesignMerge Professional Bundle offers support for Adobe InDesign and QuarkXPress.
		Objectif Lune Bloomfield, NJ 07003 www.objectiflune.com (973) 780-0100Founded in 1993, Objectif Lune is a provider of variable data software solutions. The company’s offerings add personalization to promotional and transactional business documents and forms. Current products include PlanetPress Suite and PrintShop Mail.
		Print Audit Calgary, Alberta Canada P2H 1Z9 www.printaudit.com (763) 427-9100Print Audit provides businesses with print management software solutions. Its flagship software, Print Audit 6, allows companies to analyze, reduce, and recover their printing, copying, scanning, and faxing costs. Its latest introduction, Print Audit Premier, is a new subscription plan that gives dealers access to all of Print Audit’s products for one low monthly fee.
		PrintNet Solutions Zimmerman, MN 55398 www.printnetsolutions.com (763) 427-9100PrintNet Solutions offers Web-delivered solutions that streamline business process and provides workflow solutions. Its product, CopyNet simplifies and centralizes submission of remote print jobs to a dedicated MFP or print facility by leveraging an external Web portal and hosted server. CopyNet automatically converts more than 330 file types to a PDF and embeds the finish, print, and pricing criteria into the job file. The company uses a host-based model and provides multiple Web-based solutions and services.
		Prism Software Irvine, CA 92618 www.prismsoftware.com (949) 855-3100Prism Software develops products that are used by mid-sized and Fortune 1000 customers across all industries. Its suite of software products serve the electronic document management, workflow, variable data printing, and legacy data printing and conversion markets. Products include DocRecord, deskRecord, DocSystem, deskSystem, DocForm, and deskForm.
		Rochester Software Associates, Inc. (RSA) Rochester, NY 14614 www.rocsoft.com (800) 689-3633 (585) 262-2690RSA provides automated Web and hardcopy job submission, data stream transform, and output management for enterprise print centers. RSA enables Internet-based print job submission and fulfillment (WebCRD), Scan to Printshop submission (QDirect.SCAN, legal solutions for Bates Stamping (BatesPrint), and Electronic Data Discovery (CDPrint), enterprise print workflow management (QDirect), EPS printer enhancement (EPSPro), and print transform (M.I.S. Print, IPDSPrint, VIPrint, RDOPrint, PDF Pro and PDF Lite).
		Solimar Systems San Diego, CA 92101 www.solimarsystems.com (619) 849-2800Solimar Systems is a provider of enterprise output management solutions for digital document creation, production, and distribution environments. Installed in nearly 40% of the Fortune 100, the company’s solutions offer integrated connectivity, datastream conversions, print optimizations, and sophisticated print queue management.
SALES, MARKETING & TRAINING SOLUTIONS
		Compass Sales Solutions Boise, ID 83714 www.compasscontact.net (800) 295-0411Founded in 2002, Compass Sales Solutions provides sales-force automation and print management software. The company works with imaging industry dealers to improve sales force productivity and help create more profitable print management programs. Its solutions offer complete integration with ERP and Outlook.
		Dealer Marketing Systems Little Rock, AR www.dealermarketingsystems.com (214) 224-0050, ext. 301Dealer Marketing Systems helps document technology and managed print service providers grow their business by providing training and marketing tools for sales success. Marketing services include Website design and hosting, custom sales collateral, case study writing, dealership newsletters, and direct mail-to-Web campaigns.
		Falcon Technology Solutions Savage, MN 55378 www.efalcontech.com (952) 736-1300Falcon Technology Solutions is a software development company specializing in enterprise software solutions for the office equipment industry. Its business management and sales force automation software are designed specifically for the copier industry.
		Learning Outsource Group Ormond Beach, FL 32174 www.learningoutsourcegroup.com (800) 403-9379Learning Outsource Group is a provider of sales training and sales management development solutions for the document imaging industry. The company works with hundreds of independent dealers across the country, providing outsourced training solutions and industry specific resources designed to help a dealership’s financial performance while building and sustaining a competitive edge.
		Photizo Group Midway, KY 40347 www.photizogroup.com (859) 846-9830A leading transformation firm, Photizo Group assists clients in transforming from a product-centric company to a services-centric company. Utilizing industry research, market intelligence, education and media, Photizo helps organizations to understand and build a successful services business. They have been the market’s main source for ongoing business intelligence about the rapidly growing opportunity of managed print services (MPS). The firm also offers proprietary studies and custom consulting.
		SalesChain Southbury, CT 06488 www.saleschain.com (203) 262-1611SalesChain is a provider of sales management software for office equipment dealers. Its product offerings help dealers increase customer retention, improve leased asset upgrades, and enhance customer base growth. SalesChain is a preferred partner of Digital Gateway and ECi OMD and La Crosse.
		Strategy Development Bryn Mawr, PA 19010 www.strategydevelopment.com (610) 527-3317Strategy Development supports change efforts with a highly experienced and qualified team of consultants. Clients have experienced accelerated growth in their core business; successfully launched new business segments; improved service delivery and contribution, and developed and implemented on a business plan that provides industry management. Knowledge transfer takes place in a variety of ways, including consulting engagements, mentoring, workshops, and eLearning.
SERVICE AUTOMATION, MANAGEMENT & TRAINING SOLUTIONS
		BEI Services Cody, WY 82414 www.beiservices.com (307) 587-8446BEI Services provides service benchmarking and assessment of image devices. With the monthly tracking of more than 750,000 service calls on 1.33 million machines, BEI Services has the statistics and benchmarks companies need to compare their MIF and technician’s performance. With this information, BEI helps identify where improvements can be made to reduce service costs. They also provide a pay for performance program that has been accepted by nearly 200 dealers and more than 3,000 technicians.
		Digital Gateway Provo, Utah, 84604 www.digitalgateway.com (801) 492-3576Digital Gateway provides dealer management software for more than 1,000 imaging and business equipment dealers in North America. Its main software product, e-automate, is an all-in-one management resource that assists companies with common business processes like accounting, inventory, purchasing, sales, service dispatch, and more.
		ECi Fort Worth, TX 76177 www.ecisolutions.com (866) 374-3221Based in Fort Worth, Texas, ECi is a provider of industry-specific business management and e-commerce solutions. For more than 25 years, the company has offered management software designed to improve the efficiency and profitability of office equipment dealers. This includes everything from managing toner usage and tracking meter clicks to managing a service department. Through its Britannia, DDMS, La Crosse, and OMD software packages, the company offers fully-integrated management software and service automation solutions for dealers of every size and business model.
		MWA Intelligence Scottsdale, AZ 85260 www.mwaintel.com (800) 875-2371MWA Intelligence manages a dealer’s entire business enterprise by connecting people, systems and assets. The company delivers enterprise-class M2M (machine-to-machine) solutions and accompanying professional services. Solutions include asset and resource management tools and related software, hardware, and communication technologies to manage employees, assets, and business operations more efficiently. MWAi has developed a platform-independent approach to asset, service, and mobile workforce management that they say is flexible and scalable to accommodate a dealership’s unique requirements and grow as their business model evolves.
		My Tech Guru Plano, TX 75025 www.mytechguru.com (877) 257-0100 (972) 791-8001Founded in 2001, My Tech Guru provides cutting-edge technical training for the maintenance and repair of laser printers. Serving both dealers and end users, the company offers videos online as well as on DVD, onsite training, and service manuals. Printer technicians are able to receive certification on models from a variety of manufacturers, including Hewlett-Packard, Lexmark, Tektronix, and Xerox.
		Nexent Innovations (Miracle Service) Mississauga, Ontario Canada www.miracleservice.com (877) 263-9368Established in 1994, Nexent Innovations is a provider of service automation solutions for office equipment dealers. Its Miracle Service offering manages service calls, technician scheduling, meter billing, service contracts, PMs, and management reporting. It supports integration with QuickBooks and other accounting packages and offers Web and wireless access.
STAFFING
		Copier Careers www.copiercareers.com (888) 733-4868Copier Careers is a recruiting firm for the document imaging industry. They have a strong knowledge of the industry along with an extensive database of qualified job candidates. In addition to meeting the staffing needs of document imaging industry dealerships Copier Careers publishes monthly e-newsletters, yearly salary surveys, and in-depth articles on topics relevant to careers in the copier industry.
STORAGE SOLUTIONS
		Millenniata Inc. Springville, UT 84663-5659 www.millenniata.com (801) 704-6550Millenniata Inc. is a new company spun off from technology created at Brigham Young University. Together they have created a digital storage medium that will reportedly remain readable and reliable for centuries. The company etches digital data onto a DVD optical stack which is made from rock-like materials. Data written with its product, Millennial Writer, is readable in current DVD drives.
VENDING & PAYMENT SOLUTIONS
		Equitrac Corp. Plantation, FL 33324 www.equitrac.com (800) 327-0183 (954) 888-7800Equitrac is a provider of solutions to authorize, authenticate, and account for use of MFPs, copiers, faxes, and scanners. The company’s solutions help recover costs, reduce waste, and promote security. Available as either device-embedded or terminal-based solutions, Equitrac Office supports multiple print workflows, database types, operating systems, and user identification methods.
		ITC Systems St. Louis, MO 63043 www.itcsystems.com (800) 650-7772 (314) 872-7772ITC Systems is an international company specializing in tracking and cost recovery solutions for copy, print, and fax. Since 1989, the company has developed and implemented coin-ops, card-based management systems, and accounting solutions for business machines.
		Jamex, Inc. Ithaca, NY 14850 www.jamexvending.com (800) 289-6550Jamex, Inc. is a manufacturer of vending systems and payment solutions for MFPs, copiers, printers, computers, and fax machines.